Emergency Notification System

Alert WesternU, Western’s emergency mass notification system, is powered by OnSolve.

All current members of the university community are automatically subscribed to the system for university-issued mass email notifications using their official @uwo.ca email address. You can expect to be notified by email in the event of an imminent danger, building evacuation, severe weather emergencies (such as a tornado), or critical university status updates.

Customize your settings
Members of the campus community are encouraged to log into the customization portal to broaden the ways they wish to receive notifications. The settings entered (i.e., personal mobile number or email address for you and/or family members) will be effective immediately. 

To enable SOS Feature functionality, add a personal mobile number to enable call-back if you are disconnected during an SOS call.

Download the Alert WesternU app, powered by OnSolve
Note: Downloading the app to your smart phone or electronic device will allow you to receive instant push notifications straight to that device. We recommend allowing push notifications so that alerts pop up on your device.

Step 1: Visit your App store.

 App Store click the link         Google Play click the link

Step 2: Confirm you have chosen the OnSolve app and download.
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Step 3: Open the OnSolve app, enter your organization’s workspace: Westernu and hit the next button. 

Step 4: Click on Sign in with SSO then click on YOUR ORGANIZATION CREDENTIALS where you will be taken to Western authentication portal.  Enter your Western User ID and Password.

Alert Step 3 Pic 1         Alert Step 3 Pic 2         Alert Step 3 Pic 3

 

Important: You cannot receive Alert WesternU notifications on your mobile device unless you have a smart phone and a data plan or are connected to a wireless network. For security purposes, if you log out of the application, you will have to log back into the device to receive notifications.  If your device is set to automatically update your mobile applications periodically check to ensure you are logged into the OnSolve app.

Help: Questions regarding Alert WesternU or the OnSolve mobile app can be directed to AlertHelp@uwo.ca

 

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