Contact us
Questions regarding this website and the Emergency Management Program can be directed to:
AlertHelp@uwo.ca
EMERGENCY
Call 911
SOS Feature
This feature provides you with immediate access to assistance during an emergency situation on campus. Whether you're faced with a medical issue, feel threatened, or need help in any critical scenario, the SOS feature will connect you promptly with Western’s dedicated security and emergency response team.
The SOS feature gives you two options:
1. Send an SOS alert only – to a person or team you’ve designated to assist you such as a parent, partner or spouse. Contact AlertHelp@uwo.ca for assistance in programming this feature. Please note: If you have not programmed this feature, an SOS will not be sent.
2. Call Western Special Constable Services who are available 24/7.
Important! The SOS function is only available while on campus. If you are off campus and experiencing an emergency, please call 911.
How to use:
Step 1: Ensure you have the OnSolve application. Visit our homepage for downloading instructions.
Step 2: Once signed in, you will see an emergency SOS button at the bottom of your device. Slide the button to the right to activate.
Step 3: Choose to send an SOS alert only – to a person or team you’ve designated to assist you such as a parent, partner, or spouse or call emergency services and you will be connected with Western Special Constable Services who are available 24/7.
Notice of collection: Western University respects your privacy. Personal information that you provide to the university for Alert WesternU is collected pursuant to the guidelines outlined in the University of Western Ontario Act, 1982. It is collected for the purpose of contacting you for university messaging. At all times it will be protected in accordance with the Freedom of Information and Protection of Privacy Act. If you have questions, please refer to Western’s privacy page, or email privacy.office@uwo.ca.
